Your guide to visiting Liverpool ONE
Whatever you’re looking for during your visit, there’s so much to experience at Liverpool ONE.
The most popular brands in the North West are right here at Liverpool ONE, in the heart of Liverpool city centre. With 170 stores, restaurants and entertainment experiences we are destination for the whole family.
For visitors coming from further afield, you can find us within walking distance of the best-known Liverpool City Centre attractions, proudly located by the waterfront.we can suggest enjoying something to eat at one of our restaurants on The Terrace looking out upon Chavasse Park, or try one of the many restaurants on Paradise Street or on the nearby Hanover Street. Treat yourselves to afternoon tea while you’re in Liverpool at the spectacular surroundings of Browns or Hilton. While you’re here, why not try a traditional bowl of scouse with a Catalan twist at Lunya on College Lane.
For gifts that show off your visit to the city, head to Liverpool FC and Everton FC stores both located on Upper South John Street. If football isn’t your thing, look no further than independent gift shop Utility or our Tourism Information Centre, where you can also book tickets to many attractions.
For visitors coming from further afield, you can find us within walking distance of the best-known Liverpool City Centre attractions, proudly located by the waterfront.we can suggest enjoying something to eat at one of our restaurants on The Terrace looking out upon Chavasse Park, or try one of the many restaurants on Paradise Street or on the nearby Hanover Street. Treat yourselves to afternoon tea while you’re in Liverpool at the spectacular surroundings of Browns or Hilton. While you’re here, why not try a traditional bowl of scouse with a Catalan twist at Lunya on College Lane.
For gifts that show off your visit to the city, head to Liverpool FC and Everton FC stores both located on Upper South John Street. If football isn’t your thing, look no further than independent gift shop Utility or our Tourism Information Centre, where you can also book tickets to many attractions.
Useful links
Services and facilities to help your visit
Accessible Toilets and Changing Facilities
Breastfeeding facilitites
Free WiFi at several stores & restaurants
Activities for visitors and groups
The Heritage Trail
Explore more than 300 years of Liverpool’s history with The Heritage Trail, a free, self-guided audio tour. Headphones recommended.
60'-90'
FREE
The Nature Trail
The free trail allows families with young children to discover the wildlife and plants on Chavasse Park at the heart of Liverpool ONE.
60'
FREE
The Old Dock Tour
Discover the story behind the first commercial enclosed wet dock in the world underneath Liverpool ONE. Advanced booking needed.
60'
Up to £8.50
Liverpool ONE Districts
South John Street
Pay a visit to all your high-street favourites, spread across the two vibrant floors of South John Street.
Home to the nation’s most loved department store John Lewis & Partners, comprising of four floors offering a range of facilities and services designed to delight and inspire!
South John Street is now also the home to the wonderful two-floor M&S, where you can experience the ultimate food hall, the first M&S coffee shop, as well as their extensive clothing, beauty and homeware departments.
South John Street also boasts your favourite fashion brands including Zara, Victoria Secret, Office, Pull and Bear, New Look, Berhska plus some new additions including Stradivarius. You can also enjoy a wide range of everyday essentials from beauty – including Rituals – to cards, footwear, electronics and more!
Whether you are looking for the perfect party dress from Quiz, the latest kicks from Footlocker or a treat for the kids from LEGO, there’s something for everyone.
Paradise Street
Here you’ll find a mouth-watering choice of restaurants amongst a host of style, jewellery and beauty favourites.
Stop by Dr Marten’s, Urban Outfitters, VANS, JD Sports and Schuh before taking a well-deserved shopping break in Cosy Club, Brown’s, Côte Bistro, and The Real Greek all set upon the perfect boulevard to sit back, relax and while the day away. Here you’ll also find Bread Street Kitchen & Bar serving up delicious Gordon Ramsay classics!
Pop into MAC, Charlotte Tilbury and Morphe for all your make up needs along with chocolate lovers delight Lindt and luxury jewellery brand Goldsmiths and more.
Peter's Lane
Discover the home of designer and lifestyle brands on Peter’s Lane.
Fully equipped to meet all your high-end fashion, beauty and lifestyle needs, Peter’s Lane is the place to truly indulge in luxury.
Make your way through our grand arcade to be met by the likes of Space NK, The White Company, Jo Malone London, Sweaty Betty, Swarovski, White Stuff and Clarendon Fine Art.
Peter’s Lane is also home to the UK’s only Beauty Bazaar, Harvey Nichols – a one stop destination and must visit for all things beauty.
Just a stones throw away, you’ll find Manesty’s Lane with classic British retailer Fred Perry, Vincentius, Red Run and Utility. Just around the corner on College Lane you’ll find Bean Coffee Roasters.
Key's Court
Connecting Liverpool ONE to Church Street and the rest of the city centre, Key’s Court can be found in a short stroll through Peter’s Lane.
Here you will find all your beauty and skincare needs from Kiehls, Molton Brown and L’occitane as well as fragrance experts Penhaligon’s.
The Top - Chavasse Park and The Terrace
Wagamama, Zizzi, Las Iguanas, Fridays and Pizza Express are just a few of the fantastic restaurants awaiting you on The Terrace. Enjoy a delicious meal overlooking Chavasse Park or pick up some take out for an al-fresco picnic.
On the inside of The Terrace you’ll find family favourite restaurants Pizza Hut, YO! and Nando’s. Plus you’ll find our 14 screen ODEON IMAX cinema here too.
Pop into The Botanist for a unique botanical themed restaurant that’s perfect for celebrations and sunny days. If a quick bite is what you are after then pop into Barburitto, Five Guys, or Slim Chickens.
During your visit, be sure to stop by at Gravity MAX, with with over 12 unique immersive and experiential activities like the high-speed, multi-level E-Karting track and Urban Street Golf. Fuel your play at six food outlets and three bars. Then kick back in Liverpool’s largest roof terrace, to the sounds of live DJs and musicians.
Thomas Steers Way
The Hilton Hotel leads the way on Thomas Steers Way in connecting Liverpool ONE to the Royal Albert Dock Liverpool and the famous Liverpool Waterfront.
Sugar House Steps are just a short walk away and the perfect spot to grab some lunch and watch the world go by.
You will also find Byron Burger, and if you’re in the mood to let your hair down and experience an authentic Bavarian knees-up like no other, then here you’ll find the ultimate party venue Bierkeller Liverpool.
Something you won’t miss on Thomas Steers Way, is our very own ‘Hollywood’ sign. A giant 14 metre Liverpool landmark is your perfect selfie spot located opposite the Hilton.
Hanover Street
Home to some of the city’s most sought after restaurants and bars, Hanover Street is a must visit from day to night.
Find rooftop terraces, cocktails and even ping pong! This buzzing metropolitan is the place of urbanite dreams.
Whilst you’re here, get a taste for Mexico, Catalan and Caribbean with a trip to Lunya, Roxy Ball Room, Turtle Bay, Maggie Fu and South East Asian delight Mamasan Bar & Brasserie.
Just around the corner on College Lane, you’ll find Barber Barber, offering bespoke shaving, clean cuts and precision styling.
Lord Street
Connecting Liverpool ONE to the wider city is Lord Street.
Here you’ll discover specialist shops such as Menkind and CEX for unique gifts, technology and entertainment as well as GAME for all your gaming needs.
Take a well-earned pitstop at Tortilla, Chopstix or Costa Coffee to refuel before more retail therapy.
You can access Liverpool’s only M&S via their Lord Street entrnace.
FAQs
Customer toilets can be found next to the Information Centre on Wall Street and there is level access through automatic doors.
There are male and female toilets with pictorial signage.
All toilet facilities are staffed by attendants from all genders.
The cost is 30p per visit and is payable at the barrier with Contactless payment.
Liverpool Shopmobility supports people with mobility restrictions through the loan of mobility equipment. The service provides freedom and independence to people and allows them to easily access amenities in Liverpool City Centre.
You can find Shopmobility inside Qpark on Level 3.
Shopmobility opening times:
Monday: 10.00am – 5.00pm
Tuesday: CLOSED
Wednesday: 10.00am – 5.00pm
Thursday: 10.00am – 5.00pm
Friday: 10.00am – 5.00pm
Saturday: 10.00am – 5.00pm
Sunday: 11.00am – 5.00pm
Opening times are subject to change, please call to confirm: 0151 707 0877
If you require additional access assistance during your trip, please contact us in advance at info@liverpool-one.com and our team will be happy to help.
Yes, use of the accessible facilities are free.
We have disabled access facilities located within the customer toilets.
If you require additional access assistance during your trip, please contact us in advance at info@liverpool-one.com and our team will be happy to help.
Yes, we have teamed up with Sociability and Waymap to enhance accessibility tools at Liverpool ONE.
Sociability helps disabled people find accessible places. The online directory provides useful and reliable accessibility information, including information on toilets and access to stores, allowing visitors to filter results based on their specific needs.
Waymap is a navigation app that offers the quickest routes across Liverpool ONE with on-screen and audio indicators.
You can more information and how to download both apps here.
Baby change facilities are located within the facilities but separate to the main toilets. The facilities include static changing area, nappy bins and a non-slip floor. There is also an adult toilet available for parents and carers within this separate facility.
There is a private area available for breastfeeding with a privacy screen.
Sanitiser and hand washing facilities are provided for customers to use.
There are multiple locations across Liverpool ONE that are breastfeeding friendly which are part of Liverpool Bambis including John Lewis & Partners, Zara, Wagamama, Costa, Caffe Nero, Pizza Express, Waterstone’s, Lunya and Browns among others.