Request assistance ahead of your visit with WelcoMe
Liverpool ONE has partnered with free-to-use service, WelcoMe, to support visitors with accessibility needs and/or diabilities and enhance their visitor experience.
WelcoMe allows visitors to notify and book the Liverpool ONE Guest Services Team for additional support. This helps make visits easier and more predictable.
Other apps to help you out
Liverpool ONE MyONE
The Liverpool ONE MyONE allows visitors to find out the most up to date directory of shops, restaurants, bars and entertainment venues at Liverpool ONE.
You’ll also be able to find the latest news, events, offers and competitions going on. Download the app today and never miss out anything!
Sociability
Sociability helps disabled people find accessible places. The majority of stores, restaurants, and entertainment venues at Liverpool ONE are included on Sociability.
The online directory provides useful and reliable accessibility information, including toilets and access to stores, allowing visitors to filter results based on their specific needs.
Waymap
Waymap is a navigation app that works indoors, outdoors and underground, providing step-by-step guidance for visitors – including those with visual impairments – to confidently navigate any venue.
Once you install the app, we recommend adjusting settings to match your accessibility needs.