Nespresso - Liverpool ONE

Boutique Leader at NESPRESSO

Job Title: Boutique Leader (Retail Manager)

Job Type: Permanent

Hours per week: Full Time 37.5hrs

Job description:

Responsible for the entire daily operations of the Boutique, you will drive our culture of elevated customer experience, empower your team to communicate our brand purpose, vision and stories to exceed the expectations of every customer, whilst optimising the commercial success of the boutique.

  • Taking ownership of the overall commercial success of the boutique.
  • Championing a culture of outstanding service and quality customer experience, ensuring every customer interaction is elevated.
  • Being a proud and passionate brand ambassador for the Nespresso brand.
  • Inspiring your team to be the best they can be, being supportive, caring and leading by example.
  • Strategic planning and execution of business goals with internal and external stakeholder management
  • Creating and developing local relationships with other retailers and local businesses
  • Delivering a local calendar of events to drive local awareness of the brand and engage with our existing customer base.
  • Responsible for the safe and compliant day to day operations of the Boutique

Benefits to you:

In return, as part of Nestlé we’ll offer you first-class training and great career development opportunities. You can count on us for an attractive benefits package:

  • A Competitive Pension
  • Up to 10% bonus
  • 25 days holiday + bank holidays
  • A complimentary Nespresso Coffee Machine & monthly supply of coffee capsules of your choice.
  • Excellent training

How to apply: Apply online here