Job Title: Sales Associate
Job Type: Part Time
Hours Per Week: 20
Job Description:
The purpose of this role is to be the brand ambassador for Holland & Barrett, working as part of a team to deliver exceedingly exceptional standards of retail operation in order to give world class customer service every time.
Supplementary facts:
- Act as a health and wellness ambassador for the Holland & Barrett brand, ensuring levels of customer service exceeds expectations at all times
- To be fully customer centric at all times whilst also multi-tasking
- Maintain stock replenishment levels within the store to maximise on shelf availability, and stock management operational controls
- Proactive learning approach to complete the internal Induction course to ensure you are qualified to advise our customers with all of their needs by hitting the company training benchmarks
- Executing all Company marketing and promotional plans and planograms, ensuring precise and timely set-up and excellent delivery across the store
- Maintain high store standards, ensuring all areas of the stores visuals and displays are to the company guidelines
- Ensuring full compliance with the health and safety policy and taking responsibility for reporting ay incidents
- To be able to interact with customers by offering a consultative approach and recommendation to select products in store or to place orders online
- Work as a team to influence achieving daily goals
- Actively demonstrate our health and wellness products on the shop floor
- Confidence to offer additional products Key ingredients
- The ability to work within a team by inspiring your colleagues and leading by example
- Compassionate and consultative approach to customers
- Positive attitude and driven nature
- Enthusiastic about customer service
- Passion and enthusiasm for our products, nutritional supplements, natural beauty and healthy living
- The ability to undertake study to support the product knowledge required to achieve an accredited qualification
- Motivated to support your team to achieve personal and store goals
- Basic degree of numerical skills
- Great verbal communication skills
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- Basic IT skills to use iPads to review products and solutions with customers
- Ability to effectively multi-task
- Must be flexible
How to apply: Email CV and covering letter to SzilviaBardi@hollandandbarrett.com
Closing date: 1 January 2025